Introduction
Koustubha Dairy & Farms ("Company," "we," "our," or "us") is committed to protecting the privacy of its
users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when
you visit our platform, use our services, or interact with us. By accessing or using our services, you
agree to the terms of this Privacy Policy.
Jurisdiction Clause
All descriptions, terms, and conditions mentioned in this Privacy Policy shall be legally governed and
interpreted in accordance with the laws of India, with exclusive jurisdiction in the courts of
Bangalore, Karnataka.
Information We Collect
We collect the following types of information to provide and improve our services:
Farmers' Information
-
Personal Information: Name, contact details, farm address, and identification documents
(e.g., Aadhaar, PAN).
- Farm Details: Landholding size, livestock information, production capacity, and funding
requirements.
- Financial Information: Bank account details for profit distribution and payment processing.
Investors' Information
-
Personal Information: Name, contact details, and identification documents
(e.g., PAN, KYC details).
- Financial Information: Bank account details for investment transactions and profit distributions.
- Investment Preferences: Information about preferred farm projects, regions, and risk preferences.
Platform Usage Information
-
Login and Account Data: Username, password, and activity logs.
- Device and Location Data: IP address, device type, browser information, and geolocation (if enabled).
- Transaction Data: Records of all investment transactions, profit distributions, and service purchases.
How We Use Your Information
We use the collected information for the following purposes:
For Farmers:
- To verify farm details and eligibility for funding
- To facilitate profit sharing and payment processing.
- To provide value-added services, such as veterinary care, consulting, or feed supply.
- To facilitate profit sharing and payment processing.
- To communicate farm performance updates to investors.
For Investors
- To verify identity and comply with KYC regulations.
- To process investment transactions and profit distributions.
- To provide real-time updates on farm performance.
- To offer personalized farm investment recommendations.
For Platform Operations
- To enhance platform functionality and user experience.
- To improve security, prevent fraud, and monitor suspicious activity.
- To use aggregated, anonymized data for analytics and reporting.
- To comply with legal obligations and regulatory requirements.
Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share information with:
- Service Providers:Third-party vendors (e.g., payment processors, KYC verification agencies) for service delivery.
- Legal Authorities: To comply with legal obligations or respond to lawful requests.
- Business Partners: For partnerships with cooperatives, food processing companies, and export agencies (with your consent).
- Investors and Farmers: Only relevant farm/project data is shared between farmers and investors for transparency.
Banking and Payment Clause
To facilitate seamless transactions, Koustubha Dairy & Farms partners with trusted third-party payment gateways and financial service providers, including:
- Razorpay: For secure online payments, including credit/debit card transactions, net banking, UPI, and wallet payments.
- Card Swiping Machines: The Company uses card swiping machines from authorized banking partners to enable on-site and remote payments.
Transaction Charges:
- Banking Service Charges: Any charges levied by the payment gateway (Razorpay) or banking services for transactions (including card swipes, UPI, or net banking fees) shall be deducted from the user’s amount.
- Processing Fee Disclosure:Prior to confirming a transaction, users will be informed of any applicable banking charges.
- Invoice Transparency: All banking charges will be clearly reflected on invoices or transaction receipts.
Security Measures:
- All financial transactions are encrypted and comply with industry standards to prevent unauthorized access.
- The Company does not store sensitive card information. Payment details are handled by PCI-DSS-compliant third-party services.
Security Cheque Submission and Usage Clause:
To ensure financial security and mitigate risks, Koustubha Dairy & Farms requires the submission of security cheques by farmers, investors, or other relevant stakeholders.
Submission of Security Cheques:
- Users (farmers/investors) may be required to submit post-dated security cheques to the Company.
- The security cheque serves as a guarantee against non-compliance, breach of contract, or outstanding dues.
- The cheque details, including the amount and date, will be recorded and securely stored by the Company.
Legal Usage of Security Cheques:
- The Company reserves the right to present and encash the security cheque in the event of:
- Default or Non-payment: If a user fails to meet their financial obligations.
- Breach of Contract: If the user violates the terms and conditions of the agreement.
- Outstanding Dues: To recover any unpaid charges, fees, or penalties.
" The Company may initiate legal action in accordance with the Negotiable Instruments Act, 1881, if the cheque is dishonored."
Cheque Handling and Security:
- All security cheques will be handled with confidentiality and care.
- The Company will not misuse or encash the cheque without due cause.
- Users will be notified prior to the encashment of their security cheque.
Digital Signatures and OTP Authentication Clause:
To ensure secure and legally binding agreements, Koustubha Dairy & Farms incorporates digital signatures and One-Time Password (OTP) authentication for document verification and signing.
Digital Signatures:
- Document Signing: All contracts, agreements, and profit-sharing documents will require digital signatures from farmers, investors, and the Company.
- Authentication: Users will be required to verify their identity before applying a digital signature.
Charges:
- The cost of generating a digital signature certificate (DSC) or availing of digital signing services (if any) shall be borne by the user.
- The applicable charges will be displayed during the document signing process.
OTP Authentication:
- Verification: OTP authentication will be required for:
- Investment confirmations.
- Profit-sharing approvals.
- Document signing or consent forms.
Charges:
- Any applicable charges for OTP authentication services (via SMS, email, or third-party services) shall be deducted from the user’s amount.
- The charges will be displayed before authentication.
Security Measures:
- All digitally signed documents will be securely stored and timestamped.
- Users will have access to a downloadable copy of all digitally signed documents.
- Blockchain Technology: Blockchain-backed verification will ensure document integrity and prevent tampering.
Legal Jurisdiction
- All services, agreements, and legal matters associated with Koustubha Dairy & Farms shall be governed by the laws of India.
- Jurisdiction: Any disputes arising out of or related to this Privacy Policy shall be exclusively settled in the courts of Bangalore, Karnataka.
